Terms and Conditions

Please read these Terms and Conditions ("Terms") carefully before using the Bend website or participating in our Pilates classes and services. By accessing our website, registering for classes, or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Eligibility

You must be at least 18 years old to register for classes independently. Individuals under 18 may participate with written consent from a parent or legal guardian. We reserve the right to request proof of age at any time.

3. Registration and Account

When you register for an account or classes, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information
• Keep your password confidential and secure
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts if we believe the information provided is inaccurate, outdated, or incomplete.

4. Class Bookings and Cancellations

Bookings: All class bookings must be made through our website, mobile app, WhatsApp, or at our studio reception. Classes are subject to availability.

Cancellations: We require at least 12 hours' notice for cancellations. Late cancellations or no-shows may result in the full class fee being charged or the deduction of a class credit.

Schedule Changes: Bend reserves the right to change the class schedule, substitute instructors, or cancel classes if necessary. We will make reasonable efforts to notify registered participants of any changes.

5. Health and Safety

Participants are responsible for:

• Ensuring they are physically capable of participating in Pilates sessions and related fitness activities
• Disclosing any relevant health conditions, injuries, or limitations to instructors
• Following instructors' guidance and modifications for safe practice
• Consulting with a qualified healthcare professional before beginning any exercise program if they have health concerns

Bend is not responsible for injuries resulting from failure to disclose relevant health conditions or failure to follow instructor guidance.

6. Payments and Refunds

Payments: All fees must be paid before participation in classes or programs. We accept online payments, major credit cards, debit cards, UPI, bank transfers, and cash for in-person payments.

Memberships: Membership plans may automatically renew unless cancelled according to the terms of the selected membership plan.

Refunds: Class packages, memberships, and promotional offers are generally non-refundable. In exceptional circumstances, BEnd may consider partial refunds at its sole discretion.

7. Code of Conduct

While at Bend, all participants agree to:

• Respect instructors, staff, and other participants
• Arrive on time for classes and sessions
• Turn off or silence mobile devices during classes
• Maintain personal hygiene and cleanliness
• Use studio props and equipment with care

We reserve the right to refuse service or remove anyone who violates our code of conduct or behaves inappropriately.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, audio, video, software, class materials, and branding elements, is the property of Bend or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, modify, distribute, or publicly display any content without our prior written permission.

9. Limitation of Liability

Bend, its owners, employees, and instructors are not liable for:

• Personal injuries or property damage resulting from participation in our classes, use of our facilities, or reliance on information provided by us
• Any loss of personal belongings on our premises
• Indirect, consequential, special, or punitive damages arising from your use of our services

By participating in our classes and activities, you voluntarily assume all risks associated with physical exercise and movement-based activities.

10. Indemnification

You agree to indemnify, defend, and hold harmless BEnd, its owners, employees, instructors, and affiliates from any claims, liabilities, expenses, losses, or damages arising from your violation of these Terms or misuse of our services.

11. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with a revised effective date. Your continued use of our services after any changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Kochi, Kerala.

14. Contact Information

If you have any questions about these Terms, please contact us at:

Email: bendpilatesstudio@gmail.com
Phone: +91 9249046421
Address: 54/1285, The Quadrant, MP Pylee, Jawahar Nagar, Kochi, Ernakulam, Kerala – 682020

Last Updated: June 17 2026